PAS
Surveying
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Case Study and Testimonials
Case Study
‘Being a good building surveyor is fine, but there are times when you need to think outside the box. That’s when you really show how good you are’
The background
An escape of water from a defective water heater had resulted in water entering below the floating chipboard floor and insulation at the medical practice located in a rural village. The medical practice and Insurer had been advised that drying the property would entail removal of the floor and internal partition walls with subsequent reinstatement.
In order to maintain the surgery’s day to day activities whilst drying and remedial works took place, it was proposed to accommodate the practice in temporary buildings at the front of the property. Provision of these with associated connections to essential services and security measures was expected to cost the Insurer in excess of £100,000.
PAS Surveying was instructed to review this strategy and advise whether alternative approaches with lower cost and shorter time implications were available.
The solution
It was apparent that use of advanced drying techniques would allow the floor construction to be dried without its removal. In consultation with a specialist restoration contractor, a drying strategy was recommended which limited use of the specialist equipment to weekends, allowing the medical practice to continue its day to day activities and eliminating the need for temporary accommodation. Drying of the floor in this manner also reduced the extent of remedial work required.
Added Value
Our knowledge and experience of advanced drying methods and a considered evaluation of the extent of damage resulted in a substantial saving and allowed the practice continued and uninterrupted use of the building and its facilities whilst drying and reinstatement took place.
PAS Surveying providing Project Management services to support an Insured in repairing extensive damage.
We have provided some feedback from our clients
Customer feedback
Client A
‘I wanted to write to properly thank the project manager for overseeing the reinstatement project at our property. He was meticulous, prompt and accommodating over every aspect of the job. His selection of builder demonstrated what a well-organised, skilled and professional outfit can do. I have been in and out of hospital over the past couple of months, and it has been an enormous relief to me to have Phil on the case. I would like to express my sincere thanks to your whole team.’
Client B
‘May I take this opportunity to thank you all for all your help and support and the wonderful job you have made on re building our home. It has been a difficult time, but it has been made more bearable having such supportive professional people to deal with, being there throughout the planning and build and helping me to make the right decisions along the way.’
Client C
‘Just wish to say how delighted I was when I saw the end result, absolutely delighted. Way beyond my expectations. The guys who did the job certainly take pride in their work. Please convey my thanks. Also many thanks for your input, as without it things would not have turned out so successfully. Once again many thanks for your help over the past few months.
Client D
‘We are really pleased with the work that has been done to restore our house and for all the help we have received from you.. Please pass on our best wishes to others in your team who have helped in various ways.’
Client E
‘The project manager was very helpful, done a first class job, I couldn't have wished for better’.
PAS Surveying manage the whole repair. Using the
most effective process including strip out works to enable drying, drying
regime and finally reinstatement works.
Management of the contractors involved throughout ensuring a well run project.
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